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Shipping Information

At Hawaiian Shaved Ice, we offer you a variety of shipping choices while keeping your costs to a minimum. Orders received Monday through Friday by 2:00 p.m. EST will usually ship the same day. Orders received on weekends, holidays or after 2:00 p.m. EST will usually ship the next business day.

We offer the following services through UPS:

  • Ground
  • 3 Day Select
  • 2nd Day Air
  • Next Day Air
  • US Priority Mail - shipments to APO/FPO, HI, AK, PR
  • US Airmail Parcel - shipments to Canada
  • International Shipping

Ground

Orders shipped via UPS Ground will take 2 to 7 business days for transit. Please note that UPS does not count the date of shipment as a transit day. For example, if your order is shipped on Wednesday, the first transit day is Thursday, not Wednesday. In addition, transit days do not include Saturday or Sunday, as well as major holidays. Major Holidays generally include, but are not limited to, New Years Eve, New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, the Friday after Thanksgiving, and Christmas.

3 Day Select

Orders shipped via 3 Day Select will take 3 business days from date of shipment.
Examples: A 3 Day Select Package shipped on Tuesday will arrive on Friday. A 3 Day Select Package shipped on Friday will arrive on Wednesday of the following week.

2nd Day Air

Orders shipped via 2 Day Air will take 2 business days from date of shipment.
Examples: A 2nd Day Air Package shipped on Tuesday will arrive on Thursday. A 2nd Day Air Package shipped on Friday will arrive on Tuesday of the following week.

Next Day Air

Orders shipped via Next Day Air will take 1 business day from the date of shipment.
Examples: A Next Day Air Package shipped on Tuesday will arrive on Wednesday. A Next Day Air Package shipping on Friday will arrive on Monday of the next week.

Priority Mail

Orders shipped via US Priority Mail will take 2 to 4 days however the transit time is not guaranteed by the US Postal Service.

US Airmail Parcel Post to Canada

Canadian orders ship via US Airmail Parcel Post to Canada will take from 5 to 10 business days however the transit time is not guaranteed by the US Postal Service.

International Shipping Powered by Bongo International

We have partnered with Bongo International to service our international customers.

At checkout, choose your international destination from the country drop down menu. Once you select your country and attempt to checkout, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.

Bongo International Checkout

Like most internet retailers, Hawaiian Shaved Ice charges for shipping. Due to the nature of our items, the shipping and handling cost is based on weight. Once you place your order, our online software will automatically calculate your exact shipping charges based upon your address and the weight of the items you purchased.

To calculate shipping charges for the Fax/US Mail form please follow these instructions:

  1. Complete your order at our online store as you normally would if ordering with a credit card. Click through our site and add your desired items to your cart.
  2. After you finish shopping and have updated your cart with your desired items, click "Checkout" on the Current Order page.
  3. Please review your order to ensure that everything is correct.
  4. Complete the Shipping Information section. Include all needed info.
  5. Choose your desired shipping method.
  6. Click "Continue With Order" at the bottom of the page.
  7. This will bring you to our Order Page. Please review your order to ensure accuracy.
  8. Our software will automatically calculate the shipping charges and add any other necessary fees or taxes. This will be listed just above "Total for HawaiianShavedIce.com". Use this information to correctly fill our the Fax/US Mail order form. You can print out this page to ensure accuracy and send it in along with your completed Fax/US Mail order form if you would like.
  9. If you do not wish to pay by credit card, do not fill our the billing infomation. Simply click "Do Not Order" at the bottom of the page.
  10. Send your completed form along with payment to:

    HawaiianShavedIce.com
    PO Box 10
    Newton Grove, NC 28366

    or Fax 770-234-6333

Don't see what you're looking for? Check out our shipping FAQ's.

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